Robinland Privacy Policy
Last updated: November 7, 2026
This policy explains what Robinland Incorporated ("Robinland", "we") collects when you use the Robinland platform at robinland.com, why we collect it, and the choices you have. Questions go to support@robinland.io.
What we collect
When you sign in with Google, we receive your name, email address, Google account ID and profile picture link. We request only the openid, email and profile scopes to sign you in.
When you use the platform, we store:
- your account details and language preference;
- the organisations, spaces and memberships you belong to;
- your conversations with assistants, including the actions they take;
- the cases, memories, knowledge, to-do items and files you or your assistants create;
- your browser's push-notification subscription, if you turn notifications on.
When you choose to connect another service (Google Drive, Docs, Sheets, Slides and Calendar; Slack; Atlassian), we store the access tokens that let your assistants work with that service on your behalf. We request access to those services only when you connect them, and you can disconnect them at any time.
How we use it
We use your information only to provide and improve the platform: to sign you in, to run your assistants, to keep your work available to you and your team, and to send the notifications you ask for. We do not sell personal information, and we do not use it for advertising.
We do not train AI models on your data. Data received through Google APIs is used only to provide the features you ask for in a conversation.
Where conversations run
Assistant conversations run on a machine chosen by your organisation, which may be your own computer. AI model requests are sent from that machine to the model provider your organisation uses (for example Anthropic, OpenAI or DeepSeek), under that provider's own terms. Conversation records are also kept on that machine.
Who processes data for us
- Google Cloud: application servers, file storage and sign-in (United States, us-west1).
- MongoDB Atlas: database, hosted on Google Cloud (United States, us-west1).
- Amazon Web Services: hosting of the website files only. No user data is stored there.
- Cloudflare: domain name service, website delivery and cookie-free visitor analytics for the website.
- Browser vendors' push services: delivery of the notifications you turn on.
- Services you connect (Google, Slack, Atlassian): they receive the requests your assistants make on your behalf.
Your choices
You can disconnect connected services from your settings at any time. To get a copy of your data, or to have your account and data deleted, email support@robinland.io. We will act on the request within 30 days.
Retention
We keep your data while your account is active. When you ask us to delete your account, we delete your data, except where the law requires us to keep it.
Security
Data is encrypted in transit. Access to production systems is limited to the people who operate the platform.
Changes
If we change this policy, we will post the new version here and update the date above.
Contact
Robinland Incorporated, 1 Ferry Building, Ste 201, San Francisco, CA 94111 · support@robinland.io